Privacy Policy.

1. Information We Collect

The information we collect depends on how you use SparkTales.

We may collect the following categories of information:

Account Information

If accounts are offered, we may collect:

• Name.
• Email address.
• Login identifiers.
• Password or authentication credentials.
• Parent, guardian, educator, or institution role.
• Account settings.
• Subscription or access status.
• Support messages.
• Communication preferences.

Reader Profile Information

If reader profiles are enabled, we may collect or store:

• Reader name or nickname.
• Age range or grade range.
• Reading level or content preferences.
• Selected profile avatar.
• Reading progress.
• Downloaded stories.
• Favorite stories or saved items.
• Activity results.
• Learning preferences.
• Family, classroom, or group association.

We encourage users to avoid entering unnecessary personal information into reader profiles.

Educational and Usage Data

We may collect:

• Stories opened, read, downloaded, or completed.
• Time spent in reading experiences.
• Activity, quiz, or game progress.
• Search and browsing activity inside SparkTales.
• Map, encyclopedia, timeline, or 3D exploration activity.
• Preferred reading view, text size, display settings, accessibility settings, and language settings.
• Error logs and crash reports.
• Device type, operating system, app version, browser type, and performance data.

AI Interaction Data

If AI-assisted features are used, we may process:

• Prompts.
• Story selections.
• User instructions.
• Reader profile context needed to personalize outputs.
• Educational interaction context.
• AI-generated responses.
• Safety, moderation, or quality signals.

AI-assisted features may rely on third-party AI service providers. We aim to limit what is shared to what is needed to operate the feature.

Payment Information

If paid products, subscriptions, or purchases are offered, payment details may be processed by app stores or third-party payment processors.

SparkTales may receive limited payment-related information, such as:

• Purchase status.
• Subscription status.
• Transaction identifiers.
• Product purchased.
• Renewal, cancellation, or refund status.

We generally do not store full payment card numbers.

Communications and Support

If you contact us, we may collect:

• Name.
• Email address.
• Message content.
• Attachments or screenshots you provide.
• Support history.
• Feedback or survey responses.

Cookies, Analytics, and Similar Technologies

Our website or app may use cookies, SDKs, local storage, analytics tools, or similar technologies to:

• Keep users signed in.
• Remember preferences.
• Understand usage.
• Improve performance.
• Detect errors.
• Prevent fraud or abuse.
• Measure product effectiveness.

Where required, we will request consent or provide controls for cookies and analytics.

2. How We Use Information

We may use information to:

• Provide and operate SparkTales.
• Create and manage accounts.
• Support reader profiles.
• Personalize age-aware educational experiences.
• Save reading progress and activity history.
• Recommend stories, activities, and learning paths.
• Enable downloads and offline access.
• Generate, adapt, or improve AI-assisted educational experiences.
• Provide customer support.
• Send service-related communications.
• Process purchases, subscriptions, and access rights.
• Improve content quality, safety, performance, and usability.
• Maintain security and prevent misuse.
• Debug errors and improve reliability.
• Comply with legal obligations.
• Enforce our Terms of Service.
• Protect children, students, families, educators, institutions, SparkTales, and others.

3. Children and Student Privacy

SparkTales is designed with care for children, families, students, and educators.

Because child and student privacy laws can vary by country, province, state, school system, and use case, SparkTales should be reviewed before launch for compliance with applicable laws, including child privacy, student privacy, consumer privacy, and education privacy rules.

Where required, we may:

• Require parent, guardian, school, educator, or institutional consent.
• Limit features available to child users.
• Restrict collection of personal information from children.
• Use age-aware privacy settings.
• Provide parental, guardian, educator, or institutional controls.
• Allow review, correction, export, or deletion of certain child or student information.
• Limit behavioral advertising or tracking.
• Restrict public sharing features.
• Apply higher privacy defaults for younger users.

SparkTales does not knowingly collect personal information from children in a way that violates applicable law. If you believe a child has provided personal information without required consent, contact us at hello@sparktales.io.

4. School, Classroom, and Institutional Use

If SparkTales is used by a school, educator, district, homeschool group, library, church, organization, or other institution, that institution may be responsible for obtaining any required consents and authorizations before allowing students, children, or members to use SparkTales.

Institutional users should ensure that their use of SparkTales complies with applicable laws, school policies, procurement rules, student privacy obligations, parental consent requirements, and internal acceptable-use policies.

If SparkTales enters into a separate agreement with an institution, that agreement may include additional privacy, security, data processing, retention, deletion, and student-data terms.

5. AI-Assisted Features and Privacy

SparkTales may use AI-assisted systems to support storytelling, summaries, explanations, age-aware adaptation, recommendations, visual content, interactive activities, or educational guidance.

When AI-assisted features are used, prompts and relevant context may be processed by SparkTales and its service providers to generate responses and maintain safety.

Users should not submit highly sensitive information, confidential school records, medical information, legal information, financial information, precise addresses, or unnecessary personal details into AI-assisted features.

We may review AI interactions to improve safety, quality, abuse prevention, and product performance, subject to applicable law and user settings.

6. How We Share Information

SparkTales does not sell personal information.

We may share information with:

Service Providers

We may share information with companies that help us operate SparkTales, such as:

• Cloud hosting providers.
• Authentication providers.
• Analytics providers.
• AI infrastructure providers.
• Payment processors.
• App stores.
• Customer support tools.
• Email or communication providers.
• Security and fraud prevention providers.
• Error monitoring and crash reporting tools.

These providers may process information only as needed to provide services to SparkTales, subject to contractual, technical, and legal safeguards where applicable.

Parents, Guardians, Educators, or Institutions

If SparkTales is used in a family, classroom, school, or institution setting, certain profile, progress, activity, or account information may be visible to the parent, guardian, educator, administrator, or institution responsible for the account or group.

Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

• Comply with law, legal process, or government requests.
• Enforce our Terms of Service.
• Detect, prevent, or respond to fraud, security issues, or misuse.
• Protect the rights, privacy, safety, or property of SparkTales, users, children, students, families, institutions, or others.

Business Transfers

If SparkTales is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate protections.

7. Advertising and Tracking

SparkTales is intended to be a privacy-conscious educational product.

SparkTales does not intend to sell personal information or use children’s personal information for behavioral advertising.

If SparkTales uses analytics, attribution, or advertising-related tools, we will aim to configure them in a privacy-conscious way and disclose them as required by law and app store rules.

8. Data Retention

We retain information for as long as needed to:

• Provide SparkTales.
• Maintain accounts and reader profiles.
• Save progress and downloads.
• Provide support.
• Maintain security.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.
• Improve and debug the service.

Retention periods may vary depending on the type of information, account status, legal requirements, institutional agreements, and user settings.

When information is no longer needed, we may delete, anonymize, or aggregate it.

9. Your Privacy Choices

Depending on your location, account type, and applicable law, you may have rights to:

• Access personal information.
• Correct inaccurate information.
• Delete certain information.
• Export certain information.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing.
• Manage communication preferences.
• Manage cookies or analytics settings.
• Request review or deletion of child profile information.

To make a request, contact hello@sparktales.io.

We may need to verify your identity or authority before completing a request, especially where the request involves a child, student, classroom, family account, or institution-managed account.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No online service can guarantee perfect security. You should use strong passwords, keep login credentials private, update devices and apps, and contact us if you believe your account or information has been compromised.

11. International Data Transfers

SparkTales may process and store information in Canada, the United States, or other countries where we or our service providers operate.

Privacy laws in those countries may differ from the laws where you live. Where required, we will use appropriate safeguards for cross-border data transfers.

12. Third-Party Links and Services

SparkTales may contain links to third-party websites, app stores, payment providers, authentication providers, or other services.

This Privacy Policy does not apply to third-party services that SparkTales does not control. You should review their privacy policies before using them.

13. App Store and Platform Disclosures

If SparkTales is distributed through Apple App Store, Google Play, or another platform, we may be required to provide platform-specific privacy disclosures.

Those disclosures should match our actual data practices, including data collected by SparkTales and third-party SDKs integrated into the app.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are material, we may notify users through the app, website, email, account notice, or other reasonable means.

Your continued use of SparkTales after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

15. Contact

Questions or requests about this Privacy Policy can be sent to:

SparkTales

Email: hello@sparktales.io

Address: [Insert business address or mailing address]